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I write about AI, insurance, and building products — perspectives, essays, and field notes, published here and across LinkedIn, Substack, and Medium. Everything, newest first.

This siteJul 10, 20263 min read

Stop Calling Them 'AI Product Managers'

AI didn't create a new job. It walked into every room the product manager already brokered and raised the bar in each one. Here's why the future belongs to the Product Navigator, not the 'AI PM.'

Asia Insurance Review

Harnessing Social Media Data for Enhanced Underwriting Effectiveness (link coming soon)

How alternative data can sharpen underwriting decisions without sacrificing governance.

publication

Right Touch Underwriting for Commercial Lines (link coming soon)

Routing underwriting effort to where judgment matters — and automating the rest.

publication

Innovation for Improving Catastrophe Claims Response (link coming soon)

Rethinking post-catastrophe claims from alert to settlement.

publication

Realizing the Potential of Social Media: A Strategy and Approach for Insurers (link coming soon)

publication

How Insurers Can Leverage Social and Messaging Apps to Enhance Digital Value (link coming soon)

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